Job vacancy Administrative Assistant / Receptionist

We are an established local animal welfare organization with the mission is to create sustainable animal welfare and end suffering for cats and dogs in Cambodia.

To achieve our goal, we focus on (1) spay/neuter and vaccinations programs, (2) safety net programs, (3) subsidized vet care, (4) veterinary education, and more.

Schedule: full-time, weekends

What we offer

We care about our team members and make our best efforts to provide a fulfilling and healthy working environment. We offer:

• 18 days of annual leave; paid sick leave
• Mental health sick leave days
• Inclusive and modern work environment
• An open door policy for any concerns you may have
• Personal fulfillment by being part of a solution-oriented animal welfare organization
• Long-term employment

Duties

• Who we need
• ARC seeks an experienced Administrative Assistant / Receptionist, as follows:
• As an Admin Assistant, you join our admin/office team Wednesday - Sunday from 8am -12pm and 2pm - 6pm. In your first month, you will be working Monday - Friday for training purposes. Then you will change your shift to Wednesday to Sunday.
• You are experienced in working in a fast-paced office environment and providing high standard customer service with excellent English and Khmer proficiency.
• Daily, you will answer phone calls and messages via online platforms, and welcome visitors throughout the day. Despite the large number of social interactions, you have a unique ability to remain on top of your workload and provide individualized and friendly care for all.
• Part of your work will consist of assisting the administrative team with financial preparations, translations, clinic scheduling and supply orders.

Requirements

• You are an ideal fit if:
• You provide such great customer service, that visitors look for you once they arrive at ARC.
• You appreciate the excitement and you are aware of challenges of a fast-paced working environment.
• You communicate fluently and politely in English and Khmer and are able to provide high standard translations within a short period of time. Your English and Khmer typing skills are fast and confident.
• Whenever you encounter a problem you are not familiar with, you are able to find a good solution independently.
• You like to organize your life, create checklists and plan ahead. You have a “get it done” attitude and despite being a “busy-bee” you feel relaxed and stress-free.
• You can anticipate what your team needs and complete it before someone else notices.
• You are a student of life, striving to learn when and whatever you can. You are eager to learn about animal welfare and the basics of veterinary care.
• When receiving instructions, you carefully follow them step by step. Once completed, your work is error-free and complete.
• You seek long-term employment.
• You love the company of animals and enjoy working next to them daily.